Relationship Selling - What Is It
In this series of articles, I'm going to discuss
something that a lot of people don't get. It's called relationship
selling. Quite honestly, the reasons they don't get it are many. A
lot of it has to do with conditioning and a lot of it has to do
with misconceptions. Actually, there is a very fine line between
those two things because many misconceptions actually come from
conditioning. Hopefully, after reading this series, you'll have a
solid understanding of just what relationship selling is.
When I first started marketing online, there was
a phrase that really bothered me. Actually, it was more like a
saying. It went like this. "It's just a numbers game." I asked what
that meant and the general answer I got was that for every so many
people you approach about an opportunity, only so many of them will
say yes. I couldn't understand this. Why would that be? If
something was really good, wouldn't a large number of people want
to have it? And as I started seeing the way people went about their
business, I finally started to get it. Marketers were looking at
prospects as just that, prospects. They didn't see them as people
with feelings. They were just that, numbers.
I then started asking myself questions. Do I
want to be thought of as just a number? Don't I care what people
think of me as a person? Don't I want them to see that I have
feelings and needs? I mean for crying out loud, what has this world
come to? Have we really been reduced to walking into a fast food
joint, asking for the value mean of the day and being told to move
down the line like we were cattle? Boy, wouldn't it be nice if
people would take the time out to say, "Have a nice day" and really
mean it.
So when I started to actually market online, I
said to myself that I wouldn't just be a cog in an assembly line. I
was going to try the personal approach. Now mind you, I really
didn't know what relationship selling was at the time. I just knew
that I didn't want to treat my prospects like just a number. As a
started to study the art of relationship selling, I realized that
it was more than just saying "Have a nice day." Relationship
selling is a very complex process involving a number of
techniques.
You will have to master many things in order to
master the are of relationship selling. Some of these things you
will learn quickly and some of them will take quite some time and
practice. You would like to think that being able to relate to
somebody would come naturally. Unfortunately, because of our
conditioning and misconceptions, along with the fast pace of the
world we live in, we have a hard time relating to this concept.
Hopefully, by the time this whole series is over, relationship
selling will be second nature to you.
To YOUR Success
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